Asphalt and Metal Roof Repair in Franklin, TN and Kennesaw, GA

We were so fortunate to have found North Point Roofing. At first when our insurance claim was rejected, I was skeptical but we ended up in good hands with Phillip (our sales rep ). He was persistent with supplying additional information to insurance and it worked to get our claim approved after a lengthy back-and-forth with them. They did a really thorough job replacing a large roof in one day. Thank you Tanya (our project manager) for great communication and overseeing the project. Overall great job and we are very satisfied with a new roof!

Northpoint Roofing was so easy to work with. They worked with my insurance company to submit a claim for my damaged roof. Once approved, I was kept up to date on all phases of the project. A project manager was on site the majority of the day the roof was installed. He kept me informed of the status and even took pictures throughout the project to explain their process. The roof looks great. I would highly recommend them for your roofing needs.

NorthPoint did a great job! Christian was the on-site inspector – project manager. He went above and beyond! Arrived on time and done in record time! I would recommend them for anyone needing a new roof. I especially love the drone photos – working and complete😀

We found out about hail damage in our area, and the roofing company offered a free drone check for our roof, confirming the damage. They helped us through the steps and worked with our insurance. They replaced the whole roof in just one day. The crews were on time, quick, and did a great job. They cleaned up really well after finishing. We highly recommend Northpoint Roofing Systems!

Excellent customer service, response time, and work meticulously completed, as agreed. Highly recommend.

JD Pond was very knowledgeable about the situation I was faced with.

Solid group of people. Justin Tanner was point person for assisting with the assessment phase and discussion with our insurance adjuster. Patrick Abernathy was the on site project lead and kept a watchful eye on the old roof coming off and the new one going on correctly. The drone flight review was insightful & the extact-e-mate estimate tool made the conversation with Insurance straight forward. The new technology in roofing is very nice in streamlining the process & the people at NorthPoint made it seamless and professional

Project Manager Matthew was very helpful and the job was done professionally in one day and the cleanup was great. We have dogs and he offered to help get them out at lunch as well! I would definitely recommend Northpoint Roofong and their crew for roofing install

One of the best customer service experiences I have ever had!! Northpoint Roofing Systems arrived and fixed the leak in my roof on the same day! They were professional, efficient, clean and courteous! I will continue to recommend to everyone I can!!!

Josh, Scott and Patrick were awesome from the start! Scott explained the roof analysis, Brad handled everything in between and Patrick Abernathy managed the entire project once the roof and gutter workers got started! White glove service from start to finish!

The entire team of Northpoint Roofing Systems personnel that worked with us are efficient, congenial, and impressively helpful. They counseled us on what and how the project would proceed. There were no surprises.

Great experience with Northpoint Roofing. We were offered complimentary drone inspection which lead to discovery of significant hail damage. Justin took the lead in negotiations with our insurance company and after several twists and turns a new roof and skylights were approved. Mathew and his team did a great installation job in one long, hot day of work (and it was a large roof). We had heavy landscaping all around our house and we were pleased there was very minimal damage (we honestly had expected more). We had a leak in one skylight post-installation and it was quickly and professionally fixed. We wouldn’t hesitate to recommend Northpoint Roofing to family, neighbors and friends.

I had my roof inspected by Anthony and he was very honest and polite.

Northpoint Roofing Systems replaced all the gutters on my home and did a fantastic job, highly recommended.

Paul was a great help working with my insurance company to get my roof replaced due to hail and wind damage. The process was simple and easy. The install went through without a hitch, finished by 6pm and Tyler did a great job managing the project, explaining everything that they were going to do and walking through when the job was complete. Would definitely recommend!

The Northpoint roofing team is awesome. Our new roof looks great and the work was very high quality. Everyone from the organization we interacted with were friendly, professional, and knowledgeable. Kevin Sullivan, Tyler Adams thank you! I highly recommend Northpoint Roofing.

Great company, professional and customer focused

Northpoint Roofing Systems replaced the roof, gutters, fascia and soffit on my home in March of 2023. I was extremely pleased with the quality of the work and there have been no issues with leaks or any other problems. I was so pleased with the work that Northpoint did on my home that I hired the company to put a roof on my rental property last week. This is a very good company staffed by nice people. Things that I like about Northpoint: • They did what they said they would do without any fuss or argument. The company did not try to cut corners or make excuses. • Great communication at all levels of my interaction with the company. I never had to wonder about what was going to happen or when it would happen. • This company is great at customer service. If the person you’re speaking with doesn’t know an answer to your question (which is rare), they will have someone call you who can answer your question. • After the roof was finished, I was contacted by the different people who supervised the work to see if I was satisfied. I had a minor issue and both Cody and Patrick came out to be sure I was satisfied. • They are happy to answer questions and share knowledge. • The company is great at communicating about what’s going to happen and the timeline for installation. • Northpoint’s crews are well organized. The work on both roofs proceeded quickly and it seemed like the work was divided by experience. It was a pleasure to watch Northpoint’s crews work. • They did a great job of cleaning up the site. • Northpoint defiantly hires good people! People that went the extra mile: Patrick Abernathy – Patrick was the project manager for both jobs. The first time it was by accident and the second time it was by my request. I requested him the second time because of the great job he did on the first roof. He made sure that the jobs ran smoothly, were well done and on time. Nick Rodriguez – Nick’s business card lists his title as Roofing Advisor. I feel that Nick did an excellent job of explaining my options to me and helping me understand how those options would impact the end results. Nick was a major reason that I signed up with Northpoint the first time. Cody – I’m sorry Cody, but I can’t remember your last name. I do remember your help and good advice. Every time I look at the gutters and fascia, I feel grateful for your help. Juston Bryan and Kris Jarrell – My interaction with these people was in the area of insurance and billing. They did a great job.

Christian and Chance were very transparent about everything, and answered all of our questions in a way that made sense to us. We would highly recommend them!

Northpoint Roofing Systems installed a new roof on my home in Mableton (3/30/22). Kevin Sullivan was exceptional throughout the process and played a key role in exceeding my expectations. From the initial drone inspection, working with my insurance company, helping select the right shingle at a fair price, to coordinating an A + installation team and securing the manufacturer warranty ahead of schedule – everything was handled seamlessly. I set high expectations, especially for a project of this size and Kevin and the Northpoint team delivered on every detail they committed to. I highly recommend them to anyone in need of a new roof.

Perfect! Thanks

The entire process working with Northpoint Roofing Systems was painless and professional. Excellent service and product. Thank you!!

Northpoint Roofing Systems were professional and systematic throughout the process. There were no surprises and we were very happy with the services provided.

North Point Roofing was very professional in explaining the process, completing the new roof installation in a timely basis, providing a competitive cost estimate, and solid follow up. I would recommend the service to potential customers in need of roof replacement. Paul Curtin; Roofing Specialist, was very helpful and responsive during the entire process.

Amazing customer service! Easy to work with, they took care of insurance, roof looks great!